Life at Sense

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JOB DESCRIPTION
<ul>
 <li>Lead the development and maintenance of comprehensive technical documentation, including user manuals, API guides, and online help resources.</li>
 <li>Collaborate with cross-functional teams, including engineers, product managers, and designers, to gather and understand complex technical information about various product features.</li>
 <li>Translate intricate technical concepts into clear, concise, and user-friendly content, ensuring accuracy and completeness.</li>
 <li>Develop and maintain documentation style guides and standardized typographies to maintain consistency across all materials.</li>
 <li>Stay current with industry trends and emerging technologies to effectively communicate complex subjects to a diverse audience.</li>
 <li>Manage documentation projects, including planning, scheduling, and meeting deadlines.</li>
 <li>Collaborate in user testing and gather feedback to refine documentation and user guides for optimal usability.</li>
 <li>Act as a subject matter expert in technical writing tools and methodologies, contributing to the improvement of documentation processes.</li>
</ul>
SKILLS AND EXPERTISE
<ul>
 <li>Proven working experience in technical writing of software documentation</li>
 <li>Ability to quickly grasp complex technical concepts and convert the concepts into easily understandable documentation.</li>
 <li>Good working knowledge of typography and technical documentation models</li>
 <li>Good knowledge of content authoring tools, including HTML-based editors</li>
 <li>Good knowledge of the software development life cycle</li>
 <li>Excellent written and oral communication skills</li>
 <li>Self-starter and ability to work independently</li>
 <li>Flexible/adaptable with the ability to set and manage multiple priorities</li>
 <li>Ability to work under minimum supervision and in a geographically distributed team</li>
</ul>

India HQ

Technical Writer

We care deeply about the success of our customers and strive to help them achieve their goals in inspiring and engaging with their workforce. Sense is seeking an Implementation Manager to deliver our contractor communication platform for our customers in the US &amp;amp; UK. Sense is a rapidly scaling company making this the best environment to take on ownership as well as learning how to grow a company. As an Implementation Manager at Sense, you'll take ownership of key customer accounts to establish yourself as an expert in candidate engagement experience and become a trusted partner.
 
You'll join a collaborative, fun team where everyone, including you, is active in the product defining and development process. Our founders are lifelong entrepreneurs and have built and scaled large companies. By working with them, you will have the front row seat to see how a company grows and scales. We want to support your career goals, whether it remains here or beyond. Interested in knowing how product management or sales work? Let's have you sit in on actual sales calls. Wondering how to grow customer success and support in a high growth company? We'll directly mentor you and you'll learn from those who've been at multiple successful companies. We're an experienced team and looking forward to working with more great people.
 
 
Working US shift: 9 am to 5 pm, EST
Location: Remote (Bengaluru)
 
 
Responsibilities:
<ul>
 <li>Partner closely with customers to fully configure and implement Sense products in an efficient and timely manner. &nbsp;</li>
 <li>Create Implementation Launch Plans with your customers to ensure that all parties are in agreement on expected timelines and outcomes. &nbsp;</li>
 <li>Ensure on-time delivery of our content + platform solution through effective, proactive planning and communication. &nbsp;</li>
 <li>Own the successful training and enablement of new SMB, MM and Enterprise clients. &nbsp;</li>
 <li>Deliver on multiple complex, concurrent client engagements while ensuring that each remains in-scope and on time. &nbsp;</li>
 <li>Collaborate and communicate cross-functionally with the internal teams (Sales, Product, Engineering) to ensure customer issues and opportunities are addressed in a timely manner. &nbsp;Influence product roadmap by looking for customer trends and sharing feedback with Product Management and Marketing teams. &nbsp;</li>
 <li>Meet deadlines independently, balance multiple projects, and proactively communicate delivery and mitigate issues.</li>
</ul>

Implementation Manager (US Shift)

As a Senior Software Engineer on the Integration and platform team, you’ll lead the design, development and evolution of the integrations and data platforms at Sense. You'll play a crucial role in shaping the technical direction of the team and establishing best engineering practices.
You will be responsible for the core backend systems, including API services and data processing pipelines. These systems are responsible for the data that drives the automation which significantly impacts millions of candidates worldwide.
 
Key Responsibilities
 
1. System Architecture &amp; Design
<ul>
 <li>Architect and implement scalable, high-performance, and fault-tolerant services for Data integration and platform</li>
 <li>Partner with TPM team to build the integrations with diverse sets of external API</li>
 <li>Drive architectural decisions that balance innovation, velocity, and long-term maintainability.</li>
</ul>
2. Software Development &amp; Innovation
<ul>
 <li>Write high-quality, maintainable, and well-tested code in Python, Java and related technologies.</li>
 <li>Build cost efficient highly scalable systems</li>
 <li>Continuously evaluate and adopt emerging technologies to improve relevance, performance, and developer productivity.</li>
</ul>
3. Technical Leadership &amp; Mentorship
<ul>
 <li>Provide technical guidance, coaching and mentorship to junior and mid-level engineers on the team.</li>
 <li>Lead design reviews, establish best practices, and guide teams through complex technical decisions.</li>
</ul>
4. Troubleshooting and Debugging
<ul>
 <li>Determine the root cause of the complex software issues</li>
 <li>Troubleshoot and develop practical, effective solutions including handling production level bugs</li>
 <li>Implement monitoring and observability practices to track system performance and proactively identify bottlenecks. Optimize systems for cost efficiency, scalability, and resilience on AWS.</li>
</ul>
5. Collaboration &amp; Execution
<ul>
 <li>Work closely with Product, Design, and QA to define clear requirements and deliver robust, user-centric solutions.</li>
 <li>Communicate complex ideas effectively across technical and non-technical audiences.</li>
 <li>Balance hands-on contribution with cross-team collaboration to ensure timely, high-quality delivery.</li>
</ul>
6. Infrastructure &amp; Cloud Operations
<ul>
 <li>Leverage AWS services to design, deploy, and manage cloud infrastructure supporting large-scale search and recommendation systems.</li>
 <li>Monitor, troubleshoot, and optimize production environments for performance, cost, and reliability.</li>
</ul>
Job Requirement
<ul>
 <li>You have 5-8 years of experience in developing highly performant, horizontally scalable &amp; fault-tolerant enterprise-grade services/applications.</li>
 <li>Strong knowledge of at least one programming language such as Python, Java, C++ etc.</li>
 <li>Strong understanding of computer science fundamentals, time &amp; space complexity etc.</li>
 <li>In-depth knowledge of RDBMS like Postgres, MySQL. Especially modelling, operational and performance aspects of it.</li>
 <li>You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers.</li>
 <li>You write testable, maintainable code that’s easy to understand.</li>
 <li>You have curiosity about how things work.</li>
 <li>Experience with AWS services such as ECS, Lambda, SQS/SNS, Kafka is a plus</li>
 <li>Familiarity with Rest API, event-driven architectures and stream processing is a plus.</li>
</ul>
Additional Information
Perks &amp; Benefits
<ul>
 <li>Equity</li>
 <li>Medical insurance for employees and dependents</li>
 <li>Quarterly Professional Development allowance</li>
 <li>Company Wellness Days (On months without holidays, you are still given a 3-day weekend)</li>
</ul>
Sense is an equal opportunity employer. We believe that diversity, inclusion, and belonging are integral to our success and do not discriminate based on race, color, religion, age, or any other basis protected by law.
All your information will be kept confidential according to EEO guidelines.

Senior Software Engineer

As a Project Manager for SaaS Implementations, you will oversee the delivery of Sense solutions for new clients—from kickoff to go-live. You’ll coordinate across internal teams (Data Engineering, Implementation Consulting, Customer Success, and Product) and external client stakeholders to ensure timely, high-quality integrations between Sense and applicant tracking systems.
You’ll own the project plan, manage risks and resources, drive communication, and ensure each client’s implementation aligns with success metrics and best practices.
 
<h3>Key Responsibilities</h3>
<ul>
 <li>Lead and Deliver: Manage end-to-end implementation projects for new Sense customers and additional modules for existing customers, ensuring delivery on time, within scope, and within budget.</li>
 <li>Client Partnership: Act as the primary point of contact for clients during implementation—setting clear expectations, tracking milestones, and maintaining transparent communication.</li>
 <li>Project Coordination: Oversee all project activities using primarily Asana along with Jira, Catalyst, and Salesforce coordinating with internal Sense teams to ensure seamless delivery.</li>
 <li>Cross-Functional Collaboration: Partner closely with the Data Engineer, Implementation Consultant, Customer Success Manager, and other stakeholders to configure integrations, migrate data, and validate workflows.</li>
 <li>Requirements Gathering: Work with clients to understand ATS configurations, business processes, and communication goals to inform the implementation approach.</li>
 <li>Process Management: Identify blockers early, manage scope changes effectively, and proactively communicate risks and mitigation plans.</li>
 <li>Quality &amp; Handoff: Ensure all Sense modules (Engage, Messaging, Scheduling, Analytics, etc.) are deployed and validated before transitioning the customer to the Customer Success team. &nbsp;Partner with the Customer Success team to ensure a smooth post-go-live handoff and establish a foundation for renewal and expansion.</li>
 <li>Continuous Improvement: Contribute to internal process documentation, project playbooks, and best practices to improve implementation efficiency and client satisfaction. Represent the customer’s voice in internal roadmap and process improvement discussions.</li>
</ul>
<h3> </h3>

US - Remote

Implementation Project Manager

We are seeking a motivated and strategic Partner Development Manager to oversee relationships with a portfolio Sense’s active partners. This individual will serve as the primary point of contact across marketing, sales, customer success, and operations—driving growth, alignment, and joint success within our partner ecosystem.
 
Responsibilities
<ul>
 <li>Relationship Management: Serve as the day-to-day and executive-level point of contact for a portfolio of 35 active partners, ensuring seamless collaboration across all business functions.</li>
 <li>Strategic Planning: Meet regularly with executive-level partner contacts to align on strategic direction, business objectives, and long-term partnership goals.</li>
 <li>Lead Generation &amp; Sales Collaboration: Partner closely with sales teams to drive joint account strategies, create and execute lead generation campaigns, and expand the partner-sourced pipeline. Support partner reps with tools, messaging, and best practices to accelerate shared revenue growth.</li>
 <li>Partner Marketing Coordination: Collaborate with marketing teams to plan and execute joint marketing initiatives, campaigns, events, and content that increase brand visibility and generate qualified leads.</li>
 <li>Enablement &amp; Training: Host enablement sessions for partner teams—including Sales, Solution Consultants, and Customer Success Managers—to ensure deep understanding of our offerings and value propositions.</li>
 <li>Performance Tracking: Track and report on partner activity including leads, sales pipeline, revenue share payments, contracts, and other key performance metrics.</li>
 <li>Partner Evaluation &amp; Onboarding: Identify, interview, evaluate, and onboard potential new partners to expand and strengthen the partner network, ensuring smooth integration and early success.</li>
</ul>
Cross-Functional Alignment: Collaborate closely with internal teams—including marketing, sales, and product—to ensure partners have the tools, resources, and insights needed for success.

Partner Development Manager

As a Staff Software Engineer on the Discover Team, you will lead the design, development, and evolution of Sense’s core Search and Match services — the engine that powers how jobs connect with candidates and vice versa. This team is at the forefront of integrating semantic search, machine learning, and LLM-powered matching to deliver intelligent, high-precision recommendations.
 
You will collaborate with cross-functional teams, Product, Design, and Data Science, to solve complex sourcing and talent engagement problems at scale. As a senior technical leader, you’ll shape the architecture, mentor engineers, and ensure our systems meet the highest standards of reliability, scalability, and innovation.
Sense is a recognised leader in the Intelligent Automation space, and this role offers the opportunity to push the boundaries of what’s possible in search and personalisation for the talent ecosystem.
 
Key Responsibilities
 
1. System Architecture &amp; Design
<ul>
 <li>Architect and implement scalable, high-performance, and fault-tolerant services for Search and Match.</li>
 <li>Partner with Product and Data Science teams to design systems that translate business goals into elegant technical solutions.</li>
 <li>Drive architectural decisions that balance innovation, velocity, and long-term maintainability.</li>
</ul>
2. Software Development &amp; Innovation
<ul>
 <li>Write high-quality, maintainable, and well-tested code in Python and related technologies.</li>
 <li>Design and optimize semantic search pipelines and matching algorithms using vector databases and embeddings.</li>
 <li>Experiment with and integrate LLM APIs (e.g., OpenAI, Anthropic, or internal models) to enhance candidate–job matching and ranking.</li>
 <li>Continuously evaluate and adopt emerging technologies to improve relevance, performance, and developer productivity.</li>
</ul>
3. Technical Leadership &amp; Mentorship
<ul>
 <li>Mentor and coach engineers across the team, fostering a culture of learning and technical excellence.</li>
 <li>Lead design reviews, establish best practices, and guide teams through complex technical decisions.</li>
 <li>Influence technical strategy and roadmap planning to align with company objectives.</li>
</ul>
4. Collaboration &amp; Execution
<ul>
 <li>Work closely with Product, Design, and QA to define clear requirements and deliver robust, user-centric solutions.</li>
 <li>Communicate complex ideas effectively across technical and non-technical audiences.</li>
 <li>Balance hands-on contribution with cross-team collaboration to ensure timely, high-quality delivery.</li>
</ul>
5. Infrastructure &amp; Cloud Operations
<ul>
 <li>Leverage AWS services to design, deploy, and manage cloud infrastructure supporting large-scale search and recommendation systems.</li>
 <li>Monitor, troubleshoot, and optimize production environments for performance, cost, and reliability.</li>
</ul>

Staff Software Engineer

At Sense, we’re on a mission to transform how companies engage with talent. By reimagining the experience for employers, recruiters, and candidates, our platform helps shape the workforce of the future. The work you do here will impact millions globally and accelerate change in one of the world’s largest industries.
 
Founded in 2015, Sense is a high-growth HR Tech SaaS company with offices in the Bay Area and Bangalore. Backed by GV (Google Ventures), Accel, and Avataar Ventures, we’ve raised over $90M, doubled revenue year-over-year, and built a global team of 300+ employees serving 700+ customers. Our founders are serial entrepreneurs with a proven track record of building, scaling, and exiting successful companies.
 
At Sense, you’ll find mentorship, professional growth, and the chance to do the best work of your career alongside a collaborative, diverse, and driven team.
 
The Role
 
As a Corporate Account Executive, you’ll be part of the founding corporate sales team, shaping strategies to grow Sense upmarket and expand our footprint across key industries: Healthcare, Restaurant &amp; Retail, Logistics &amp; Warehousing, and Staffing/Recruiting. You’ll own the full sales cycle, build trusted relationships with senior leaders, and directly drive Sense’s growth at the corporate level.
What You’ll Do
<ul>
 <li>Drive new business: Source and close deals to consistently exceed quarterly quotas</li>
 <li>Own the sales cycle: Prospect, demo, craft proposals, negotiate, and close</li>
 <li>Inspire prospects: Clearly articulate Sense’s value proposition and generate excitement among HR and talent leaders</li>
 <li>Expand greenfield territory: Identify and win net-new logos across corporate markets</li>
 <li>Engage executives: Build relationships with senior decision-makers across multiple industries and showcase Sense’s ROI</li>
 <li>Collaborate cross-functionally: Partner with BD, Marketing, and Product to create account-based strategies that build trust and deliver measurable value</li>
</ul>
Track performance: Maintain accurate sales metrics and forecasting to ensure predictable growth

Corporate Account Executive

Sense is looking for a Lead Software Engineer - II to join our Voice Engineering team in Bangalore. This is a senior Individual Contributor (IC) role, where you'll be responsible for designing and building highly scalable, multi-system backend services with strict SLAs. You'll play a crucial role in shaping the technical direction of the team and establishing best engineering practices.
Note: This is a full-time, on-site position based out of our Bangalore office. You will be expected to work from the office five days a week.
 
<h3>Responsibilities</h3>
<ul>
 <li>System Design &amp; Architecture: Lead the technical design, development, and implementation of scalable, reliable, and cost-efficient backend systems.</li>
 <li>Engineering Leadership: Drive technical discussions and decision-making within the team. Conduct thorough tech design and code reviews to ensure high-quality, maintainable, and robust code.</li>
 <li>Engineering Excellence: Establish and promote best practices for software development, including coding standards, testing, and deployment processes.</li>
 <li>System Optimization: Implement monitoring and observability practices to track system performance and proactively identify bottlenecks. Optimize systems for cost efficiency, scalability, and resilience on AWS.</li>
</ul>
Mentorship: Guide and mentor other engineers on the team, helping them grow their technical skills and understand complex system designs.

Lead Software Engineer II - Backend 

Lead Software Engineer - II&nbsp;
 
<h3>ABOUT US</h3>
Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!
Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 300+ team members, serves 700+ customers, and has grown 100% year-over-year since launch. We have raised $90M in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.
As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.
 
<h3>JOB DESCRIPTION</h3>
(Not open to contracting or consulting firms)
 
<h3>Roles and Responsibilities</h3>
As a Lead Software Engineer - II on our Core Data &amp; Analytics Team, you will play a critical role in designing and scaling backend systems and data platforms that power analytics, product intelligence, and operational decision-making. You will also help drive the automation of analytics workflows and data-driven applications using AI technologies.
 
<h4>System &amp; Platform Architecture</h4>
<ul>
 <li>Architect and manage scalable and reliable data pipelines to support real-time and batch analytics.</li>
 <li>Design and implement systems that enable efficient movement and transformation of large-scale data across databases and warehouses.</li>
 <li>Contribute to the development of backend services and internal platforms that integrate with our data ecosystem.</li>
</ul>
<h4>Analytics Automation &amp; AI</h4>
<ul>
 <li>Lead backend initiatives to support the automation of analytics tasks using AI and machine learning frameworks.</li>
 <li>Build infrastructure and services to enable anomaly detection, data quality monitoring, and insight generation at scale.</li>
</ul>
<h4>Software Development</h4>
<ul>
 <li>Develop clean, modular, and maintainable backend code, with a strong focus on Python as the primary language.</li>
 <li>Develop database models and optimize performance across relational and analytical stores like MySQL and Snowflake.</li>
 <li>Implement and optimize complex queries — strong SQL skills are a must.</li>
 <li>Collaborate with the engineering team to build event-driven systems and APIs to support product and analytics use cases.</li>
</ul>
<h4>Infrastructure &amp; Operations</h4>
<ul>
 <li>Utilize cloud platforms (preferably AWS) to deploy and manage backend and data infrastructure.</li>
 <li>Monitor and optimize systems for cost efficiency, scalability, and resilience.</li>
</ul>
<h4>Leadership &amp; Collaboration</h4>
<ul>
 <li>Mentor engineers, contribute to hiring and onboarding, and foster a culture of engineering excellence.</li>
 <li>Lead architectural discussions, technical planning, and postmortem reviews.</li>
 <li>Work cross-functionally with analytics, product, infrastructure, and customer-facing teams to align system design with business needs.</li>
</ul>
<h3>Expertise and Qualifications</h3>
<ul>
 <li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li>
 <li>8–14 years of experience in backend or data engineering with proven expertise in designing large-scale systems.</li>
 <li>Strong proficiency in Python and SQL is required.</li>
 <li>Experience working with relational databases and cloud-based data platforms such as MySQL and Snowflake, Databricks, Big Query or any such datawarehouse technologies.</li>
 <li>Familiarity with modern data engineering tools such as Airflow, DBT, AWS DMS, Debezium, Flink, or similar technologies is a strong advantage.</li>
 <li>Strong understanding of distributed systems, data modeling, and data integration patterns.</li>
 <li>Familiarity with event-driven architectures and stream processing is a plus.</li>
 <li>Exposure to AI/ML workflows, data science tools, or analytics automation is a strong advantage.</li>
 <li>Strong leadership, problem-solving, and communication skills.</li>
</ul>
<h3>Additional Information – Perks &amp; Benefits</h3>
<ul>
 <li>Equity</li>
 <li>Medical insurance for employees and dependents</li>
 <li>Quarterly Professional Development allowance</li>
 <li>Company Wellness Days (On months without holidays, you are still given a 3-day weekend)</li>
</ul>
Sense is an equal-opportunity employer. We believe that diversity, inclusion, and belonging are integral to our success and do not discriminate based on race, color, religion, age, or any other basis protected by law. All your information will be kept confidential according to EEO guidelines.

Lead Software Engineer II - Data

About the Role&nbsp;
We’re looking for a strategic and creative Senior Sales Enablement Manager to join our growing team. In this role, you’ll partner closely with Sales, Marketing, and Product teams to design, deliver, and continuously improve enablement programs that drive performance across the sales organization. This is a high-impact role that requires a blend of content creation, instructional design, training delivery, and strategic thinking.
 
Location: Remote, India
Hours: Must be available to work US-Hours (6:30 pm- 2:30 am IST)
 
What You’ll Do &nbsp;
<ul>
 <li>Design and lead training programs for B2B sales teams, with a focus on both foundational and advanced selling skills. &nbsp;</li>
 <li>Deliver engaging instructor-led training sessions (virtual) that boost rep confidence and effectiveness. &nbsp;</li>
 <li>Create and manage scalable enablement content, playbooks, and resources that align with the buyer journey. &nbsp;</li>
 <li>Own and evolve the sales playbook in partnership with Sales Leadership &nbsp;</li>
 <li>Work cross-functionally to identify skills gaps, define key performance metrics, and execute training that drives measurable outcomes. &nbsp;</li>
 <li>Leverage Salesforce (and other sales tech) to gather insights, measure enablement impact, and optimize programs. &nbsp;Collaborate with SMEs to develop and enhance learning materials — including video content &nbsp;</li>
 <li>Champion creativity and innovation across enablement programs, adapting to the needs of a growing, fast-paced team.</li>
</ul>

Senior Sales Enablement Manager

<div style="">Sense is transforming the way companies hire with AI-powered technology designed to bring unprecedented speed, precision, and personalization to every step of the recruiting process. Our mission is to reimagine how organizations engage with talent—creating faster, smarter, and more human experiences for employers, recruiters, and job seekers alike.</div><div style=""> </div><div style="">Founded in 2015, Sense is a high-growth HR Tech SaaS company serving over 1,000 customers worldwide. With 250+ team members and backing from Google Ventures, SoftBank, Accel, and Avataar Ventures, we’ve scaled rapidly and continue to lead innovation in talent engagement and automation.</div><div style=""> </div><div style="">Our diverse and collaborative team is tackling one of the most universal challenges in the workforce—helping people find meaningful work faster. At Sense, you’ll have the opportunity to shape innovative AI solutions that are changing how the world hires, impacting millions of careers globally. Join us in building the future of hiring.</div>