Life at Sense

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<div style="">We are seeking a highly motivated Product Operations Intern to join our team. You'll play a crucial role in streamlining product operations by analysing customer workflows, implementing automation solutions, and ensuring smooth operational processes. This is an excellent opportunity to gain hands-on experience with our award-winning automation platform while making a meaningful impact on how companies engage with talent.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b>:</div><ul>  <li style="">Analyze complex customer recruitment workflows across different lifecycle stages</li>  <li style="">Work hands-on with our automation platform to recreate and optimize customer workflows</li>  <li style="">Organize and optimize workflows according to recruitment lifecycle stages and industry best practices</li>  <li style="">Collaborate with product, engineering, and customer success teams to customize solutions</li>  <li style="">Create comprehensive documentation and guides for implemented workflows</li></ul>

India HQ

Product Operations Intern

<div style="">Reporting directly into our VP of Sales, this Enterprise Staffing Account Executive is responsible for growing our existing and acquiring the largest enterprise-level staffing customers.</div><div style=""><br></div><div style=""><u><b style="font-weight: 700">Responsibilities</b></u></div><ul>  <li style="">Manage sales cycles from lead to close to bring on new logos</li>  <li style="">Clearly articulate and demonstrate our Sense value proposition, creating excitement and enthusiasm among new prospects</li>  <li style="">Engage and educate senior level decision makers within the staffing and recruiting industry on the importance of our platform solution and validate Sense’s client potential</li>  <li style="">Partner with the BD, Marketing, and Product teams to develop account-based engagement strategies to build trust and deliver client value</li>  <li style="">Provide superior client service to maximize client satisfaction and retention in partnership with our CSM team.</li>  <li style="">Actively manage client product usage, proactively resolve client issues, and help high-level executives gain maximum value from their subscription.</li>  <li style="">Expand the use of our platform with clients. You will help identify, cultivate, and close additional revenue opportunities to fuel our continued growth.</li></ul>

Enterprise Staffing Account Executive

<div style=""><br></div><div style="">The Staff Engineer will lead and mentor a team of talented engineers, driving technical excellence and ensuring the timely delivery of high-quality software. You will work closely with cross-functional teams, including Product, Design, and Data Science, across different product areas to solve our customers' sourcing and talent engagement problems. Sense is acknowledged as a category leader in the Intelligent Automation space, and as a technical leader, you will play a key role in taking Sense offerings to the next level</div><div style=""><br></div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities:</b></h3><div style="">As a Staff Engineer on the Core Platform Team, you will be pivotal in designing, building, and managing the common services that drive all our products. You will have the opportunity to significantly impact our technology infrastructure and contribute to the success of our products.</div><ul>  <li style="">System Architecture and Design:    <ul>      <li style="">Architect the design and implementation of scalable, high-performance, and resilient common services for the entire product suite.</li>      <li style="">Collaborate with cross-functional teams to ensure the architecture aligns with business goals and industry best practices.</li>    </ul>  </li>  <li style="">Software Development:    <ul>      <li style="">Write clean, efficient, and maintainable code in Java, Python, and other relevant technologies.</li>      <li style="">Drive the development and optimization of database schemas using MySQL and Snowflake.</li>      <li style="">Architect and implement robust data processing pipelines using Kafka and other cutting-edge technologies.</li>    </ul>  </li>  <li style="">Technical Leadership:    <ul>      <li style="">Provide mentorship and guidance to junior and mid-level developers, fostering a culture of technical excellence and continuous improvement.</li>      <li style="">Lead architectural discussions and decisions, ensuring alignment with long-term goals.</li>    </ul>  </li>  <li style="">Collaboration and Communication:    <ul>      <li style="">Collaborate closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>      <li style="">Effectively communicate complex technical concepts to both technical and non-technical team members.</li>    </ul>  </li>  <li style="">Infrastructure and Cloud Services:    <ul>      <li style="">Utilize AWS services to architect, deploy, and manage the infrastructure supporting the core platform.</li>      <li style="">Troubleshoot and optimize cloud-based deployments for performance and reliability.</li>    </ul>  </li></ul>

Staff Engineer

<div style=""><b style="font-weight: 700">Qualifications -&nbsp;</b></div><div style="">- Bachelor's Degree or equivalent experience.<br>- Familiarity with our industry is a plus.<br>- 3+ years of work experience, including 2+ years of related experience in a technical.<br>- Customer-facing role is a must.</div><div style="">- Critical Thinking / Intuitive mindset</div><div style="">- You’ll need to have amazing troubleshooting and logic skills since you’ll be working to diagnose customer<br>&nbsp;&nbsp;problems, obtain results and then provide solutions. Our customers can't figure the problem out and that's<br>&nbsp;&nbsp;why they are contacting us. They expect us to be able to figure it out - and we expect you to be able to<br>&nbsp;&nbsp;figure it out.<br>- Respond to customer queries in a timely and accurate way, via email support.<br>- Strong customer presence<br>- Passionate and proactive: a driven, self-starter who can work independently and as part of a team.<br>- Outstanding verbal and written communication skills.<br>- Superior organizational and time management skills; excellent attention to detail.</div><div style="">- Ability to be flexible and adapt quickly in a fast-paced, start-up environment.</div><div style="">- Disciplined work habits to be able to work remotely</div><div style="">- Will be a US based Role</div>

Technical Support Representative

<div style="">Sense is seeking a passionate Hands-On Engineering manager to manage our DevOps/SRE team, with the focus on improving development efficiency and productivity.</div><div style="">As part of the DevOps/SRE team you will be owning and managing the infrastructure (Compute, Network, Storage, Security, Databases, AWS Cloud Services, etc) that power Sense Application and Services.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Responsibilities</b></div><ul>  <li style="">Devise solutions that address performance, scale and architectural issues that arise as the Business and Engineering complexity grows.</li>  <li style="">Heavy focus on automating all aspects of Cloud Operations, such as Infrastructure (IAC), ITIL practices, Monitoring &amp; Alerting, Performance Insights, Infra Costs optimisations, and so on.</li>  <li style="">Ensure monitoring coverage of all Production services, with a focus on actions that result in long-term remediation.</li>  <li style="">Manage On call rotation to monitor and address critical issues in production, handle escalations.</li>  <li style="">Manage, develop, optimize the build-release infrastructure and ensure to provide a reliable SDLC for Engineering teams.</li>  <li style="">Ensure to maintain/meet the SLA/SLO and KPI’s for infrastructure and services.</li>  <li style="">Manage ITIL process and its lifecycle for Infrastructure operations.</li>  <li style="">Manage &amp; maintain DevOps infrastructure and services.</li>  <li style="">Manage &amp; maintain Observability platform.</li>  <li style="">Lead and mentor the team, conduct performance reviews and hire the right talent for the team.</li>  <li style="">Being able to own a project end-to-end while being proactive about updates/blockers, with getting things done (GTD) attitude.</li>  <li style="">Responsible for overall health &amp; wellness of applications &amp; services.</li>  <li style="">Manage day to day operational tickets, queues and sprint planning.</li>  <li style="">Identify, evaluate, and implement new tools and technologies to support engineering efficiency.</li>  <li style="">Foster collaboration between other engineering teams and work senior leadership for planning &amp; execution.</li>  <li style="">Capable of multi-tasking and be willing to adapt to changes quickly in a startup environment</li>  <li style="">Drive a culture of continuous improvement within the engineering organization.</li></ul>

Engineering Manager

<div style=""><b style="font-weight: 700">About the Position</b></div><div style="">The Engineering Manager will lead and mentor a team of talented engineers, driving technical excellence and ensuring the timely delivery of high-quality software. You will work closely with cross-functional teams, including Product, Design, and Data Science, across different product areas to solve our customers' sourcing and talent engagement problems. Sense is acknowledged as a category leader in the Intelligent Automation space and as an engineering leader you will play a key role in taking Sense offerings to the next level.</div><div style=""><br></div><div style="">***(Not open to contracting or consulting firms)***</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><b style="font-weight: 700">Team Leadership &amp; Development</b>:</div><ul>  <li style="">Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, continuous learning, and accountability.</li>  <li style="">Conduct regular performance reviews, provide feedback, and create development plans to help engineers grow in their careers.</li>  <li style="">Drive recruitment, hiring, and onboarding processes to scale the engineering team</li></ul><div style=""><b style="font-weight: 700">Technical Guidance</b>:</div><ul>  <li style="">Provide hands-on technical leadership, reviewing architecture, design, and code to ensure quality and scalability.</li>  <li style="">Collaborate with product and design teams to define technical requirements, ensure alignment, and drive innovation in the recruitment product space.</li>  <li style="">Ensure that engineering best practices are followed, including coding standards, testing, CI/CD, and security.</li></ul><div style=""><b style="font-weight: 700">Project Management &amp; Delivery</b>:</div><ul>  <li style="">Own the delivery of product features from concept to production, balancing business needs with technical constraints.</li>  <li style="">Set goals, prioritize tasks, and manage project timelines, ensuring that the team meets deadlines without compromising quality.</li>  <li style="">Collaborate with stakeholders across the company to ensure transparency in progress and proactively address roadblocks or challenges.</li></ul><div style=""><b style="font-weight: 700">Technical Strategy</b>:</div><ul>  <li style="">Partner with leadership to define the long-term engineering roadmap and strategy, aligning with business goals and product vision.</li>  <li style="">Drive the adoption of modern technologies, tools, and best practices to improve efficiency, scalability, and performance.</li>  <li style="">Stay up to date with emerging trends in the recruitment tech industry and proactively incorporate relevant innovations into the product.</li></ul>

Senior/Engineering Manager

<div style=""><b style="font-weight: 700">Roles and responsibilities</b></div><div style="">As a Senior Software Engineer on the Data Engineering team, you will be a key contributor to the design, development, and management of the core services that drive all our products. You will have the opportunity to make a significant impact on our technology infrastructure and contribute to the success of our products.</div><div style=""><b style="font-weight: 700">Software Development:</b></div><ul>  <li style="">Write clean, maintainable, and efficient code in Java, Python, and other relevant technologies.</li>  <li style="">Develop and maintain database and datawarehouse using MySQL and Snowflake.</li>  <li style="">Implement data processing pipelines using Kafka and ensure seamless integration with other components.</li></ul><div style=""><b style="font-weight: 700">Collaboration and Communication:</b></div><ul>  <li style="">Work closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>  <li style="">Communicate effectively with team members to share knowledge, ideas, and updates.</li>  <li style="">Infrastructure and Cloud Services:</li>  <li style="">Utilize AWS services to deploy and manage the infrastructure required for the core platform.</li>  <li style="">Optimize and troubleshoot issues related to cloud-based deployments.</li></ul>

Senior Software Engineer

<div style="">We are seeking a highly motivated and detail-oriented <b style="font-weight: 700">Technical Documentation Intern</b> to join our team. As an intern, you will assist in developing and maintaining comprehensive user manuals and online resources for the Sense suite of products. This is a great opportunity for someone looking to gain hands-on experience in technical writing and documentation processes while collaborating with cross-functional teams, including engineers, product managers, and designers.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Assist in the creation and maintenance of customer-facing user manuals and online help resources to help them be successful with the Sense suite of products.</li>  <li style="">Collaborate with engineers, product managers, and designers to gather technical information about product features and translate it into clear, concise, and user-friendly content.</li>  <li style="">Help ensure consistency in style, tone, and typography across all technical documentation by adhering to established style guides and documentation standards.</li>  <li style="">Stay updated with the latest industry trends and technologies to help you effectively communicate technical concepts to a diverse audience.</li>  <li style="">Participate in user testing and gather feedback to help refine documentation and improve user experience.</li>  <li style="">Contribute to managing documentation projects by assisting with planning, scheduling, and meeting deadlines.</li>  <li style="">Learn and utilize technical writing tools and methodologies to improve the documentation process.</li></ul>

Technical Documentation Intern

<div style=""><b style="font-weight: 700">Role Overview</b></div><div style=""><br></div><div style="">As a <b style="font-weight: 700">Corporate Account Executive</b> at Sense, you will be part of a high-growth team focused on expanding our presence in Healthcare, Restaurant &amp; Retail, Logistics &amp; Warehousing. You’ll be instrumental in developing strategies to engage new markets, build strong relationships with key decision-makers, and drive revenue growth.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><div style=""><br></div><div style="">Own the full sales cycle, from prospecting to closing, consistently achieving or exceeding quarterly targets.</div><div style="">Conduct online product demos and develop custom proposals that demonstrate the value of Sense’s solutions.</div><div style="">Strategically engage senior decision-makers across target verticals, effectively communicating our platform’s ROI.</div><div style="">Collaborate with cross-functional teams (Business Development, Marketing, Product) to refine go-to-market strategies and enhance customer engagement.</div><div style="">Utilize CRM and sales tools like Salesforce, LinkedIn, and Apollo to track key metrics and streamline your sales process.</div>

Corporate Account Executive 

<div style=""><b style="font-weight: 700">Roles and responsibilities</b></div><div style="">As a Senior Software Engineer on the Core Platform Team, you will be a key contributor to the design, development, and management of the core services that drive all our products. You will have the opportunity to make a significant impact on our technology infrastructure and contribute to the success of our products.</div><div style=""><b style="font-weight: 700">Software Development:</b></div><ul>  <li style="">Write clean, maintainable, and efficient code in Java, Python, and other relevant technologies.</li>  <li style="">Develop and maintain database and datawarehouse using MySQL and Snowflake.</li>  <li style="">Implement data processing pipelines using Kafka and ensure seamless integration with other components.</li></ul><div style=""><b style="font-weight: 700">Collaboration and Communication:</b></div><ul>  <li style="">Work closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>  <li style="">Communicate effectively with team members to share knowledge, ideas, and updates.</li>  <li style="">Infrastructure and Cloud Services:</li>  <li style="">Utilize AWS services to deploy and manage the infrastructure required for the core platform.</li>  <li style="">Optimize and troubleshoot issues related to cloud-based deployments.</li></ul>

<div style="">Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!</div><div style=""><br></div><div style="">Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 300+ team members, serves 700+ customers, and has grown 100% year-over-year since launch. We have raised $90M in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.</div><div style=""><br></div><div style="">As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.</div>