Life at Sense

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India HQ

Data Annotation Specialist

<div style="">Sense is hiring for a US-based Sr. Customer Success Manager to help support our corporate customers. This is a great opportunity for an experienced CSM who is comfortable consulting with senior HR and Talent Acquisition executives and staff. In this role, you will collaborate with internal colleagues across product, engineering, account management, and sales to drive recruiting efficiencies and amazing candidate experiences.&nbsp;</div><div style=""><br></div><div style=""><br></div><div style="">You'll join a collaborative, fun team where everyone is active in the product development process. Our founders are lifelong entrepreneurs who have built and scaled companies in the past. At this stage of our company’s lifecycle, you will have the opportunity to make a critical impact in how our company grows and scales.</div><div style=""><br></div><div style="">Your Responsibilities</div><ul>  <li style="">Become an expert in Sense products, integrations, and best practices</li>  <li style="">Consult with executives and leaders across various business units to understand their priorities, challenges, and goals</li>  <li style="">Lead customers to develop focused success metrics directly tied to results from Sense products that prove relevant ROI that impacts key business objectives</li>  <li style="">Partner with Sales and Account Management to identify expansion opportunities and risks across your customer accounts</li>  <li style="">Collaborate with engineering, product, and support teams to ensure customer issues are appropriately prioritized and resolved while ensuring customers are always kept informed throughout the process</li>  <li style="">Gather feedback from customers and help influence product development by advocating for key features with product and engineering teams</li>  <li style="">Help develop and iterate on processes, documentation, and resources</li></ul><div style=""><br></div>

Sr. Customer Success Manager

<div style=""><b style="font-weight: 700">Job Description</b></div><div style="">We are looking for a Senior Product Analyst to drive data-driven decision-making and deliver actionable insights that will contribute to accelerating and scaling the next stage of user and ARR growth for Sense. In this role, you will work closely with cross-functional teams to analyze data, identify trends, and provide recommendations for product improvements. Your work will directly impact our product roadmap, customer retention and overall business outcomes.</div><div style="">The position will be a key partner to help drive decision making in conjunction with cross functional teams, using the broad base of customer data available in our data warehouse(s). The person in this role will be expected to generate insights from the data on a proactive basis, while also being able to design and analyze experiments meant to better understand the motivations of a diverse customer base.</div><div style="">Ultimately, a successful person in this role will be expected to be a resident expert in their product areas, and can work autonomously leading analytics efforts to encourage the team to improve the customer experience and metrics.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You'll Do</b></div><ul>  <li style=""><b style="font-weight: 700">Data Analysis</b>: Analyze large datasets to identify patterns, trends, and insights related to user behavior, product usage, and market trends.</li>  <li style=""><b style="font-weight: 700">Reporting and Visualization</b>: Create and maintain dashboards and reports to monitor key performance indicators (KPIs) and communicate findings to stakeholders.</li>  <li style=""><b style="font-weight: 700">Contribute to Product Strategy</b>: Collaborate with product managers to align data analysis with product development, helping to define and prioritize features and improvements.</li>  <li style=""><b style="font-weight: 700">Data Quality</b>: Ensure data accuracy and consistency, and work with relevant teams to resolve data quality issues.</li>  <li style=""><b style="font-weight: 700">Cross-functional Collaboration</b>: Work closely with product management, engineering, design, customer success, and other teams to drive initiatives.</li>  <li style=""><b style="font-weight: 700">Mentorship</b>: Provide guidance and mentorship to junior analysts and contribute to building a strong data-driven culture within the organization.</li></ul>

Senior Product Analyst

<div style=""><b style="font-weight: 700">Roles and responsibilities</b></div><div style="">As a Senior Software Engineer on the Core Platform Team, you will be a key contributor to the design, development, and management of the core services that drive all our products. You will have the opportunity to make a significant impact on our technology infrastructure and contribute to the success of our products.</div><div style=""><b style="font-weight: 700">Software Development:</b></div><ul>  <li style="">Write clean, maintainable, and efficient code in Java, Python, and other relevant technologies.</li>  <li style="">Develop and maintain database and datawarehouse using MySQL and Snowflake.</li>  <li style="">Implement data processing pipelines using Kafka and ensure seamless integration with other components.</li></ul><div style=""><b style="font-weight: 700">Collaboration and Communication:</b></div><ul>  <li style="">Work closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>  <li style="">Communicate effectively with team members to share knowledge, ideas, and updates.</li>  <li style="">Infrastructure and Cloud Services:</li>  <li style="">Utilize AWS services to deploy and manage the infrastructure required for the core platform.</li>  <li style="">Optimize and troubleshoot issues related to cloud-based deployments.</li></ul>

Senior Software Engineer

<div style=""><b style="font-weight: 700">Software Development:</b></div><ul>  <li style="">Write clean, maintainable, and efficient code in Java, Python, and other relevant technologies.</li>  <li style="">Develop and maintain database and datawarehouse using MySQL and Snowflake.</li>  <li style="">Implement data processing pipelines using Kafka and ensure seamless integration with other components.</li></ul><div style=""><b style="font-weight: 700">Collaboration and Communication:</b></div><ul>  <li style="">Work closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>  <li style="">Communicate effectively with team members to share knowledge, ideas, and updates.</li>  <li style="">Infrastructure and Cloud Services:</li>  <li style="">Utilize AWS services to deploy and manage the infrastructure required for the core platform.</li>  <li style="">Optimize and troubleshoot issues related to cloud-based deployments.</li></ul>

<div style=""><b style="font-weight: 700">Software Development:</b></div><ul>  <li style="">Write clean, maintainable, and efficient code in Java, Python, and other relevant technologies.</li>  <li style="">Develop and maintain database and datawarehouse using MySQL and Snowflake.</li>  <li style="">Implement data processing pipelines using Kafka and ensure seamless integration with other components.</li>  <li style="">Technical Leadership:</li>  <li style="">Mentor and guide junior developers, fostering a culture of continuous learning and improvement.</li>  <li style="">Lead code reviews and provide constructive feedback to ensure code quality and adherence to best practices.</li></ul><div style=""><b style="font-weight: 700">Collaboration and Communication:</b></div><ul>  <li style="">Work closely with product managers, QA engineers, and other stakeholders to understand requirements and deliver high-quality solutions.</li>  <li style="">Communicate effectively with team members to share knowledge, ideas, and updates.</li></ul><div style=""><b style="font-weight: 700">Infrastructure and Cloud Services:</b></div><ul>  <li style="">Utilize AWS services to deploy and manage the infrastructure required for the core platform.</li>  <li style="">Optimize and troubleshoot issues related to cloud-based deployments.</li></ul>

Lead Backend Engineer

<div style="">As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.We care deeply about the success of our customers and strive to help them achieve their goals in inspiring and engaging with their workforce. Sense is seeking a Senior or Lead Frontend Engineer to deliver our contractor communication platform to the world’s best places to work.</div><div style=""><br></div><div style="">As a Frontend Engineer at Sense, you’ll be intimately involved with bringing features from idea to completion, and mentoring an incredibly talented group of peers.</div><div style=""><br></div><div style="">You’ll join a collaborative, fun team where everyone, including you, is active in the product defining and development process. Our founders are lifelong entrepreneurs and have built and scaled large companies. By working with them, you will have the front row seat to see how a company grows and scales. We want to support your career goals, whether it remains here or beyond. Interested in knowing how product management or sales work? Let’s have you sit in on actual sales calls. Wondering how to grow engineering teams in a high growth company? We’ll directly mentor you and you’ll learn from those who’ve been at multiple successful companies. Sense is a rapidly scaling company making this the best environment to take on ownership as well as learning how to grow a company.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Responsibilities</b>&nbsp;</div><div style="">Contribute to the ongoing development and upkeep of our design system</div><div style="">Provide product ownership and mentor a team of talented Frontend Engineers&nbsp;</div><div style="">Build and maintain crisp, consistent interfaces for our customers&nbsp;</div><div style="">Lead code reviews, pairing sessions, and architecture discussions&nbsp;</div><div style="">Responsibility for several large-scale ReactJS web applications&nbsp;</div><div style="">Work closely with our cross-functional teams consisting of designers, product managers, and QA in an agile, fast-paced environment&nbsp;</div><div style="">Implement and maintain features such as Chat interfaces and data visualisations&nbsp;</div><div style="">Participate in code reviews and architecture discussions&nbsp;</div><div style="">Participate in interviews and hiring as we staff up our team</div>

Senior Software Engineer - Frontend

<div style="">As a <b style="font-weight: 700">Senior Product Manager – Voice AI</b>, you will play a key role in shaping and executing our <b style="font-weight: 700">Voice AI product roadmap</b>. You will work with <b style="font-weight: 700">engineering, design, data science, and GTM teams</b> to develop features that enhance the <b style="font-weight: 700">conversational AI experience</b> for recruiters and candidates.</div><div style="">This is an opportunity to work on <b style="font-weight: 700">cutting-edge Generative AI technology</b> and help scale one of Sense’s fastest-growing products.</div><div style=""><br></div><h2 style="font-size: 1.5em"><b style="font-weight: 700">Key Responsibilities</b></h2><ul>  <li style=""><b style="font-weight: 700">Product Roadmap &amp; Execution</b>    <ul>      <li style="">Contribute to defining and executing the <b style="font-weight: 700">Voice AI roadmap</b> in alignment with <b style="font-weight: 700">business objectives and customer needs</b>.</li>      <li style="">Work with stakeholders to <b style="font-weight: 700">prioritize features</b> based on <b style="font-weight: 700">customer impact, technical feasibility, and business goals</b>.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Product Development</b>    <ul>      <li style="">Collaborate with <b style="font-weight: 700">engineering, design, and data science</b> to develop and launch AI-powered voice features.</li>      <li style="">Translate product requirements into clear <b style="font-weight: 700">user stories, PRDs, and functional specs</b>.</li>      <li style="">Work with <b style="font-weight: 700">GTM, Customer Success, and Sales teams</b> to support enablement and adoption of new features.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Customer &amp; Market Insights</b>    <ul>      <li style="">Gather feedback from customers and internal teams to refine product functionality and user experience.</li>      <li style="">Stay updated on <b style="font-weight: 700">Generative AI, NLP, and Voice AI</b> trends to identify future opportunities.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Product Performance &amp; Optimization</b>    <ul>      <li style="">Define and track <b style="font-weight: 700">KPIs and product success metrics</b> to ensure continuous improvement.</li>      <li style="">Analyze customer usage data to make <b style="font-weight: 700">data-driven product decisions</b>.</li>    </ul>  </li></ul>

Senior Product Manager

<div style=""><b style="font-weight: 700">The role</b></div><div style="">We’re looking for a Sr. Product Designer to own the user experience for recruiter productivity tools that enable recruiters to engage, screen, assess, and hire candidates at scale. This is a hands-on role, and you will be responsible for end-2-end product design for products, provide strategic design leadership, define product design paradigms, and be an advocate for the users and customers.</div><div style=""><br></div><div style="">❌Not open to contracting or consulting firms)❌</div><div style=""><br></div><div style=""><b style="font-weight: 700">Responsibilities</b></div><ul>  <li style="">Lead the design of core products that include messaging, campaigns, and underlying analytics and data products.</li>  <li style="">Take hands-on ownership of strategic design projects, overseeing the entire product design lifecycle from discovery, roadmap prioritization, problem definition to validation, implementation, measurement, and continuous improvements.</li>  <li style="">Define core user experience principles to create intuitive and self-service recruitment workflows and automation journeys. You know what UX deliverables to choose to get ideas across, build consensus and translate complex (and often ambiguous) product/business/user needs into design solutions through you vast array of toolkit that includes: journey maps, information architecture, wireframes, UX patterns, prototypes, and UI design.</li>  <li style="">Improve design operations, processes, collaboration, and operational efficiency to maintain a high-quality design output.</li>  <li style="">Help shape the long-term design vision while ensuring the regular delivery of high-quality products.</li>  <li style="">Represent design and be a champion for design thinking across the organization, participate in customer interactions, facilitate workshops and strategy discussions, present at company all hands, and identify opportunities for cross-functional collaboration.</li>  <li style="">Strive for design excellence across the org, improve design operations, proactively seek and provide constructive feedback, help build a strong design culture.</li>  <li style="">Be part of a global team responsible for the user experience, brand design, and user research that supports all product initiatives at Sense.</li></ul>

Senior Product Designer 

<div style="">Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!</div><div style=""><br></div><div style="">Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 300+ team members, serves 700+ customers, and has grown 100% year-over-year since launch. We have raised $90M in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.</div><div style=""><br></div><div style="">As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.</div>