Product Operations Intern

Bengaluru

About Us

Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!

Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 300+ team members, serves 700+ customers, and has grown 100% year-over-year since launch. We have raised $90M in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.

As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.

Job Description

We are seeking a highly motivated Product Operations Intern to join our team. You'll play a crucial role in streamlining product operations by analysing customer workflows, implementing automation solutions, and ensuring smooth operational processes. This is an excellent opportunity to gain hands-on experience with our award-winning automation platform while making a meaningful impact on how companies engage with talent.

Key Responsibilities:

Analyze complex customer recruitment workflows across different lifecycle stages
Work hands-on with our automation platform to recreate and optimize customer workflows
Organize and optimize workflows according to recruitment lifecycle stages and industry best practices
Collaborate with product, engineering, and customer success teams to customize solutions
Create comprehensive documentation and guides for implemented workflows

Job Requirement

B.Tech/BE or similar technical background preferred (other degrees considered based on relevant skills)
Proficient in English with good written and verbal communication
Comfortable with technology and ability to learn new software quickly
Familiarity with spreadsheets and Excel is a plus
Familiarity with SQL and experience with ticketing tools/customer support software is a plus
Strong attention to detail and organizational skills
Excellent problem-solving skills and positive attitude
Ability to work independently, manage multiple priorities in a fast-paced environment