As a Product Manager – AI Automation & Engagement Platform, you will play a critical role in shaping the future of Sense’s intelligent automation and agentic AI ecosystem.

You will work on some of Sense’s most strategic platform capabilities, including:

• Intelligent Workflow Automation
• Orchestration & Automation Engine
• AI-powered recruiter productivity experiences
• Agentic assistants and copilots through Sense IQ
• Cross-platform engagement automation and execution systems

This role sits at the intersection of AI, workflow orchestration, automation infrastructure, and recruiter productivity. You will collaborate closely with Engineering, Design, AI/ML teams, Customer Success, and GTM teams to conceptualize, build, and scale products that automate recruiting workflows and empower recruiters with AI-driven assistance.

This is an excellent opportunity for a high-potential Product Manager who enjoys solving complex platform and systems problems, thrives in ambiguity, and wants to grow into a larger product leadership role over time.

Role and Responsibilities

Product Strategy & Vision

• Work closely with Product Leadership to define and evolve the vision for Sense’s AI Automation and Engagement Platform.
• Contribute to the roadmap for:
  • Workflow automation capabilities
  • Orchestration and execution engines
  • AI-powered recruiter experiences
  • Agentic assistants and copilots
  • Cross-channel engagement automation
• Identify opportunities where AI and automation can meaningfully improve recruiter productivity, operational efficiency, and candidate experience.
• Stay current with advancements in Agentic AI, LLM ecosystems, workflow orchestration, and enterprise automation trends.

Product Execution & Delivery

• Own end-to-end product execution for key platform capabilities and features.
• Translate ambiguous business and customer problems into clear product requirements, workflows, PRDs, user stories, and acceptance criteria.
• Collaborate closely with Engineering and Design teams as part of the EPD (Engineering–Product–Design) triad.
• Drive feature prioritization, sprint planning, backlog grooming, and release coordination.
• Work closely with QA teams to ensure product quality and comprehensive test coverage.
• Perform User Acceptance Testing (UAT) and ensure delivered features meet customer and usability expectations.

AI & Automation Platform Development

• Partner with AI/ML and Engineering teams to build scalable AI-driven workflows and automation systems.
• Contribute to the design of intelligent orchestration capabilities across recruiting workflows and user journeys.
• Help define interaction patterns and experiences for AI assistants, copilots, and agentic systems within Sense IQ.
• Collaborate on platform capabilities involving:
  • Workflow engines
  • Event-driven systems
  • Integrations and APIs
  • Automation triggers and actions
  • AI-generated recommendations and actions
• Balance customer flexibility with platform scalability, reliability, and maintainability.

Customer & Stakeholder Collaboration

• Work closely with enterprise customers, recruiters, implementation teams, and customer-facing stakeholders to deeply understand pain points and workflow inefficiencies.
• Conduct customer discovery sessions, product demos, and roadmap discussions.
• Collaborate with Customer Success, Solutions Consulting, and Product Marketing teams for successful feature adoption and enablement.
• Gather product feedback and usage insights to continuously improve platform experiences.

Metrics & Product Insights

• Define and monitor key product and platform metrics such as:
  • Workflow adoption and automation rates
  • User engagement and productivity improvements
  • AI feature usage and effectiveness
  • Platform reliability and execution success rates
  • Customer satisfaction and adoption
• Partner with Product Analytics and Data teams to derive actionable insights and identify optimization opportunities.

Professional Qualifications

• BE/B.Tech or M.B.A with at least 4 - 7 years of experience in the product management role
• Proficient in English, with good written and oral communication and presentation skills
• Excellent academics throughout
• Good System Design and Analytical skills to able to take a problem statement and conceptualize solutions for the same
• Good knowledge of the software development life cycle
• Ability to prioritize and balance multiple tasks
• Strong organizational skills
• Able to work harmoniously within a team environment
• Ability to process and apply feedback constructively
• Ability to “do what it takes to get the job done”